Vertical: Logistics and Last Mile
Built and scaled one of Colombia's leading last-mile logistics technology platforms.
Mandaos connected businesses, customers, and a nationwide collaborative network of 7,000+ independent couriers through a fully digital logistics ecosystem.
From concept to scale, operations grew from 20,000 to 150,000+ annual deliveries, serving 26,000+ customers, and processing more than 150,000 annual transactions with 300,000+ successful transactions cumulatively.
Solution Preview
Real operating dashboard for nationwide dispatch and tracking
Scale Achieved
Proven execution with measurable business impact
- 150K+Annual deliveries processed at scale
- 26K+Customers served across multiple cities
- 150K+Annual payment transactions processed
As Founder and CEO, leadership covered product strategy, software architecture, digital transformation, and end-to-end execution across engineering, operations, and business functions.
A key capability was the collection and disbursement integration with Bancolombia ATMs through Nequi API, enabling secure and automated payment flows for operation and settlement.
Operational Footprint
Colombia map and growth statistics
City-level operations coverage
Representative operating points where Mandaos coordinated last-mile activity.
- Barranquilla
- Puerto Colombia
- Soledad
- Cienaga
- Santa Marta
- Cartagena
- Bogota
- Medellin
- Pereira
- Armenia
- Manizales
Deliveries and transactions growth
Scale progression from early operations to national performance.
20K -> 150K+ deliveries per year
300K+ successful cumulative transactions
API + dispatch automation replacing manual coordination
Nequi API + Bancolombia ATMs for collections and disbursements
Case Study Analytics
Additional insights extracted from ARA and iFood documents
Scale trajectory
Delivery and payment progression from early operations to national execution.
Automation and network impact
From iFood case: full dispatch automation with API-driven operations.
Dispatch process automation
Independent couriers in collaborative network
Capability map from both case studies
Consolidated operational components explicitly referenced in ARA and iFood documents.
Source basis: ARA case study (retail integration, 150K deliveries/year, 300K+ transactions, 26K+ clients) and iFood case study (100% dispatch automation, 7K+ courier network, multi-city scaling).
Highlights
What was designed, delivered, and scaled
End-to-End Platform
Designed and built customer apps, courier apps, dispatch operations, payment infrastructure, real-time tracking, and operational analytics as one integrated platform.
Enterprise E-commerce Integration
Delivered complete e-commerce frontend and logistics integration for ARA (Jerónimo Martins), enabling nationwide home delivery operations during the COVID-19 period.
Strategic iFood Operation
Operated as logistics technology partner and last-mile operator for iFood Colombia with large-scale integrations and sustained multi-year execution.
Nequi API Payment Rails
Integrated collections and disbursements through Nequi API and Bancolombia ATM infrastructure, automating payment reconciliation and reducing manual cash handling risk.
Nationwide Courier Network
Enabled the growth of a collaborative network of 7,000+ independent couriers while coordinating multidisciplinary software, operations, and admin teams.
Scalable Architecture
Designed platform architecture to support rapid growth, operational automation, and high transaction volumes with resilient cloud infrastructure.
Business + Technology Execution
Bridged technology strategy with business execution, transforming traditional logistics operations into a scalable digital logistics ecosystem.
Client Validation
Case studies that built market trust
ARA - Jeronimo Martins
iFood Colombia
D1
Juliao Farmacias
MiCorral
Case 1: ARA (Jerónimo Martins)
Built and deployed a last-mile solution integrated with enterprise systems to support high order volume, city-level scaling, and full order traceability for one of Colombia's largest retail chains.
The implementation connected order capture, dispatching, payments, and real-time status updates into one operating model, reducing coordination friction and improving delivery reliability.
Result: enterprise-grade logistics capability with strong operational visibility and a scalable base for retail growth.
Case 2: iFood Colombia Strategic Integration
Mandaos implemented end-to-end API integration with iFood to automate order reception, intelligent assignment, real-time dispatch, dynamic delivery pricing, and payment reconciliation.
The operating model removed manual dispatch bottlenecks and enabled synchronized, multi-city execution at national scale with consistent service standards.
Result: Mandaos consolidated as a trusted last-mile strategic operator for iFood Colombia with 7,000+ collaborative couriers and production-ready continuous operations.
Other success cases: D1, Juliao Farmacias, and MiCorral.
Core Challenges
What blocks scale in last-mile operations
Manual Dispatch
Assignment decisions depend on human coordination and create delays during peak volume.
Poor Tracking
Customers and operators lack reliable delivery status with real-time operational context.
Weak SLA Control
Teams detect missed targets too late and cannot intervene with enough lead time.
Solution Framework
What Solutek deploys in this vertical
Dispatch Intelligence
Automated assignment rules by zone, load, priority, and service windows.
Operational Visibility
Live map tracking, incident management, and proactive exception handling.
Performance Layer
SLA dashboards, route performance metrics, and delivery-cost analytics.
Solution Screens
Main screens to present this vertical
Product Access
Need a Mandaos walkthrough for your operation?
Request a guided demo with your own process and delivery model assumptions.